What it does¶
It is a tool that reads thousands of app reviews and automatically gives them a 1 to 5-star rating
It fixes the old, manual version by being more accurate, fair, and explaining the model performance
Who is using it¶
Technicians: The day-to-day operators who manage the data, fix bugs, and keep the software running smoothly
The CEO & CFO: To see the “big picture” of how apps are performing and where the company is making or losing money
Investors & Stakeholders: To get honest, data-backed proof that the app store is healthy and growing.
Why it matters¶
We receive a mountain of text every day
Every hour of downtime is a major failure
The current system is too slow
By simplifying the design and documenting every step, we ensure a smooth handoff to the technical team